Customer Care

Our customer service team is dedicated to serve you with prompt, complete and courteous attention to your product or replacement part needs. We take pride in providing the best customer service in the industry and treating our clients and customers with respect. Should you be unable to find the answer to your question on our site, please feel free to contact us using our online form or call our team at 877-335-7267, Monday through Friday, 8:00 am to 5:00 pm EST.

If you own KITCHEN CRAFT or LUSTRE CRAFT brand cookware, please contact their customer service professionals by visiting their websites or call 800-800-2850, Monday through Friday, 8:00 am to 5:00 pm EST.